Mobile Banking Site Features and Benefits
Your life requires banking that's ready when you are. Meet the new DWCU Mobile Banking:
Using your phone's mobile web browser, you can securely access your DWCU accounts, manage your money, and perform transactions that keep your life going. Our mobile banking website is easy, safe, and convenient - log in and manage your account anytime, anywhere.
With our Mobile Site you can:
*Pay bills or make payments
*View current account balances and transaction history
*Transfer funds to and from your DWCU accounts
*Find the nearest ATM or branch
What do I need to get started?
You can start using Mobile Banking if you have:
*Enrolled in and have access to My Accounts On-Line
-If you are not enrolled see a DWCU employee
*One or more eligible active accounts
*A Web-enabled mobile device
Is enrollment in My Accounts On-Line required to enroll in Mobile Banking?
Yes. To start using Mobile Banking you must have a DWCU UserID and password. If you are not enrolled see a DWCU employee.
What is DWCU Mobile Banking?
Mobile Banking is an optimized website for mobile devices. It allows account holders to use a cell phone or other wireless markup language (WML) compatible device to access My Accounts On-Line. No separate software or hardware is required to utilize Mobile Banking.
What accounts can I access with Mobile Banking?
With Mobile Banking you can access any account that you can access in DWCU My Accounts On-Line, including checking accounts, savings, credit cards, and other loans and lines of credit.
Can I receive alerts on my mobile phone?
Yes. Alerts can be delivered by text or email to your mobile phone. To set up an Alert go to: Settings, Account Alerts, Add New Alert.
Does Mobile Banking cost anything?
DWCU Mobile Banking is a complimentary service that we provide to our customers. Message and data rates may apply.
Is DWCU Mobile Banking secure?
Yes! DWCU is committed to protecting the confidentiality of customer information. Your data is protected by encryption technology and is protected by the same security as My Accounts On-Line.
If I’m having a problem with Mobile Banking, who should I call?
If you’re having technical issues with your phone or have questions about mobile data access or data charges on your phone bill, contact the customer service department of your mobile service provider.
What phone devices support DWCU Mobile Banking?
DWCU Mobile Banking is specifically designed to be compatible with any web-enabled mobile devise; however, accessing mobile banking may be challenging on less advanced phones.