Enhanced Shared Branching Security Starts - May 1, 2025

To better protect you from account takeover fraud, the Shared Branching Network is rolling out a new ID authentication process for in-person visits at participating credit union branches.

This new security measure ensures it’s really you accessing your account—not an imposter.

How It Works for Out-of-State IDs:

If you visit one of our Shared Branch locations and present an out-of-state ID, you’ll be asked to complete a quick multi-factor authentication process using a QR code and one-time passcode.

Here’s what to expect:

Scan the QR code in branch or visit verify.coop.org
Select Your Credit Union from the list
Enter your member number and last four digits of your Social Security number
Upload a photo of your ID
Take a selfie
Show the one-time passcode to the teller (valid for 20 minutes)

Pro Tip: You can save your validation for a faster experience next time!

Dakota West Credit Union is dedicated to protecting your identity and your finances with the most secure tools available.

Have questions? We’re here to help:
📞 1-800-411-7590
📧 dwcu@dakotawestcu.org

YOU ARE NOW LEAVING DAKOTAWESTCU.COM

Dakota West Credit Union provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Dakota West Credit Union, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.