Dakota West Credit Union values your privacy. If you wish to delete your online banking account (the account you use to log in to our online banking system and our mobile app), simply send an email request to dwcu@dakotawestcu.org
Please type “Remove App Account” in the subject line of your email and provide us with a good phone number to reach you at. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.
Upon execution of this request, Dakota West Credit Union will delete all associated data held in our digital and internet banking system. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, Member Transfers, and scheduled or recurring transfers, as well as any history for any of these services. Your accounts will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all Internet and Mobile Banking data will be deleted.
If you should have any questions, please give us a call, 800-411-7590 and we will be happy to assist you.