Get Help and Answers Here
Whether accessing your online account for the first time or learning about the latest features of our mobile app, we want you to have answers at the click of a mouse or a tap of the screen.
- All members have unlimited access to our smart web app and mobile app – no special access request required
- A three-level authentication system ensures your privacy and security to your personal online account access
Getting Started
- MY Cards Mobile App controls your Dakota West Debit or Credit MasterCard(R) from your phone
- Reset my username or password will walk you through the steps to get back in to your accounts
Money Movement
- Mobile Check Deposit lets you deposit money using your smartphone camera
- Bill Pay sends payments on your behalf directly from your checking account
- Create a Bill Payee helps you set up regular or recurring payments
- Pay A Friend allows you to send money to family and friends right now
- Transfer Funds to any of your other Dakota West accounts
Account Review
- eStatements are typically categorized under your primary share account
- Account Reporting creates customized, downloadable statements
- Attach an Image to a Transaction for easy record keeping
Special Services
- Check Reorder services are available within your online account access
- Stop Payment requests maybe submitted for processing (fees apply)
- Americans with Disabilities Assistance If you are using a screen reader and are having challenges using this website or reviewing our online how-to guides, please call 1-800-411-7590 for assistance.
Management Tools
- Settings offers a variety of useful services
- Alerts notify you of security and transaction activity
- Rename Accounts to customize your online account display
- Profile gives you a secure way to update your personal information
- Credit and Debit Card Security Services