GET HELP AND ANSWERS HERE
Whether accessing your online account for the first time or learning about the latest features of our mobile app, we want you to have answers at the click of a mouse or a tap of the screen.
- All members have unlimited access to our smart web app and mobile app – no special access request required
- A three-level authentication system ensures your privacy and security to your personal online account access
- Advanced business access may be requested for individuals or organizations through our business platform access
My Personal Account Access My Business Account Access
For a quick glimpse of the newest features, scroll down to find out how to get AHEAD OF THE CURVE.
SELECT A QUICK REFERENCE GUIDE TO LEARN MORE
Getting Started
- My Accounts Online gets you started setting up your online access
- Mobile App provides a quick overview after downloading the app from your preferred app store
- MY Cards Mobile App controls your Dakota West Debit or Credit MasterCard(R) from your phone
- Reset my username or password will walk you through the steps to get back in to your accounts
Money Movement
- Mobile Check Deposit lets you deposit money using your smartphone camera
- Bill Pay sends payments on your behalf directly from your checking account
- Create a Bill Payee helps you set up regular or recurring payments
- Picture Pay manages one-time payments when you have a bill in hand
- Pay A Friend allows you to send money to family and friends right now
- Transfer Funds to any of your other Dakota West accounts
Account Review
- eStatements are typically categorized under your primary share account
- Account Reporting creates customized, downloadable statements
- Filtering customizes your online view for each account
- Attach an Image to a Transaction for easy record keeping
- Download Data to create spreadsheets and reports of your transaction history (If you are interested in downloading data into Quicken or QuickBooks, learn more about our business platform access.)
Special Services
- Check Reorder services are available within your online account access
- Stop Payment requests maybe submitted for processing (fees apply)
- Americans with Disabilities Assistance If you are using a screen reader and are having challenges using this website or reviewing our online how-to guides, please call 1-800-411-7590 for assistance.
Management Tools
- Settings offers a variety of useful services
- Alerts notify you of security and transaction activity
- Rename Accounts to customize your online account display
- Profile gives you a secure way to update your personal information
- Credit and Debit Card Security Services
AHEAD OF THE CURVE
We continually improve our services by offering our members the latest features and tools, including these recent additions.
- Pay A Friend makes sending money to family and friends easier than ever
- Our MY Cards mobile app gives you the personalized control to manage your cards and your spending
Want to put your app-savvy skills to good use? Write a review of our app on the Google Play Store or Apple App Store and share your knowledge with others.