Do you know your member number? In a modern world of speed dial and smart phones, we sometimes don’t even remember important phone numbers, much less the details of each account we manage. Many of our members do know their member numbers, though, and some members have more than one. It’s less likely you know your account numbers, since they include numbers, letters, dots, and yes, your member number. It can be tough to keep track of them all.
As we continue to prepare for our upcoming Core Conversion, we recognize one of the most significant changes will be the transition to just one member number for each member – you’re oldest member number will now be your only member number. Since member numbers are part of the account numbers, those members who happen to keep close track of their account numbers are going to want to know more. We don’t blame you – we want you to know more, too.
To understand these account number changes, we created an Account Number guide to translate your current account numbers to your new account numbers. Of course, we’ll always be able to access your information by your member number, but most importantly, at Dakota West Credit Union, we’ll always know you by your name.
If you are a joint account owner without your own member number, we want to remind you that for security purposes, we require that each individual accessing our online system have his or her own separate username and password. Learn more about how to obtain your unique logon from your local branch.
At Dakota West Credit Union, our new core will bring our members into the latest technological age, and enable you to benefit from streamlined processes, improved security, and one of the most up-to-date systems available. We’ll keep track of all those numbers, and allow you to remember that we are here to serve you.