Building Trusted RelationshipsStar iconCreating Member Value

Building Trust

Meet Stef Russell

“Trust in your loan officer.”  Stef Russell, Dakota West’s mortgage expert in Watford City offered her simplest advice to those navigating the home-buying process.  “The process can be time consuming, and there’s a lot of paperwork, but trust in your loan officer to help make the process easier.”  Creating trusting relationships with her borrowers ensures more…

Meet Melissa Hagen

Listening to Melissa Hagen discuss the people of Mohall, whether her fellow staff or others within her community, explains why she has spent the last decade serving the people of Renville County.  Originally referred by a Dakota West employee when there was a branch opening for a part time Member Service Representative, Melissa is now more…

How Do You Measure The Value Of A Loan?

We’ve started asking this question throughout North Dakota.  Value implies more than just dollars and cents.  Value means an addition that makes one choice preferable over the other, like amenities at a hotel.  We have the ability to compare savings when shopping online for airfare or car insurance. At Dakota West, we also want to more…

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